How Can We Help?
Owned and operated by The Game Room Co, our team is ready to answer your questions about tables, arcades, simulators, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on how to initiate a return and what qualifies, please refer to our Return Policy page.
Can I exchange a product for a different model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the model you prefer. Our team can walk you through the steps.
How do I choose the right table size for my room?
Room dimensions matter when selecting a pool table, foosball table, or air hockey table. We recommend allowing enough clearance on all sides for comfortable play and cue movement. Contact us with your room measurements and we can help you find the right fit.
Do your arcade machines and golf simulators require special installation?
Most arcade machines are ready to play once positioned and plugged in. Golf simulators may require additional setup depending on the model and your room layout. Our team can provide guidance on space requirements, ceiling height, and any electrical considerations.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Responses
Our specialists aim to reply to every inquiry within one business day.
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Your personal and payment information is protected with industry-standard encryption at every step.
Expert Guidance
Our team knows game room products inside and out and can help you plan the perfect space.
Reliable Delivery
Free Shipping on Most Orders Within the Continental U.S., backed by careful handling of every piece.
